FAQ: Spa & Salon Software by Workee
Frequently asked questions
- What is Workee and how does it help spa and salon businesses?
Workee is an all-in-one software platform built for beauty and wellness professionals. It helps spas, salons, and clinics manage bookings, accept payments, track clients, automate reminders, and grow their business — all in one place. - Is Workee good for solo estheticians or med spa teams?Yes! Workee is flexible for both solo providers and multi-staff clinics. Whether you're an independent esthetician, a massage therapist, or managing a full med spa, Workee scales with your needs.
- Can I add Workee booking to my existing spa or salon website?Absolutely. You can embed Workee's smart booking system into your current website — or launch a new high-converting website using Workee's built-in tools.
- Does Workee integrate with Instagram or social media?Yes! You can add your Workee booking link directly to your Instagram, TikTok, or Facebook bio — so clients can book services or buy products without leaving the app.
- What kind of payments does Workee support?On Workee Pro and Business, Workee supports Stripe, PayPal, Pix, and custom payment links, with no Workee transaction fees (Stripe and PayPal charge their usual processing fees). Payments are not available on the free Starter plan. You can accept payments online at the time of booking or in person — with options for deposits, full payments, or card-on-file protection.
- Can I use Workee to reduce no-shows at my spa?Yes. Workee includes automated confirmations, reminders, and deposit options — proven to reduce no-shows and late cancellations for spas and salons.
- Does Workee have AI features?Yes. Workee AI acts like your spa's personal assistant — analyzing bookings, sales, and pricing trends to recommend smart actions that boost revenue and retention.
- Can Workee help with marketing?Definitely. Workee offers a full suite of marketing tools — including automated review requests, rebooking prompts, email/SMS campaigns, and even Instagram/Facebook ad services.
- Is there a demo available?
Yes! You can book a free demo with our team to explore how Workee works for your spa, salon, or clinic. Book a demo
- What types of businesses use Workee?Workee is used by: Med Spas, Beauty Salons, Estheticians, Massage Therapists, Weight Loss Clinics, Skincare Studios, Wellness Centers, Injectors (RN, NP, PA-C)
- How do I get started with Workee?
It's simple. Book a free onboarding session or sign up to set up your booking system and website in minutes. Payments and deposits are on Workee Pro and Business. Book a onboarding session
- How to connect Zoom?
- Login to Workee
- Open Settings and navigate to Integrations tab
- Click Connect button near Zoom section
- Confirm Connect option
- How to use Zoom with Workee?
- Instant video calls: start immediate video call with Zoom at Workee
- Schedule video calls: schedule a session or appointment and use Zoom as your default video call option
- Get booked with Zoom: allow client visitors to book you for a Zoom session
- How to disconnect Zoom from Workee?
- Login to Workee
- Open Settings and navigate to Integrations tab
- Click Disconnect button near Zoom section
- Confirm Disconnect option
- How to uninstall the Workee App from your Zoom account?
- Login to your Zoom account and navigate to the Zoom App Marketplace
- Click Manage → Installed Apps or search Workee app
- Click the Workee app
- Click Uninstall
- How can I contact support?
Technical Support hours: Mon-Fri: 9am-9pm
First response time: 12 hours
Create a support case: support@workee.net
Email support link: support@workee.net
- Do you need knowledge base tutorials?
You can learn how to use Workee here: Workee Help Center
- I still have questions. Can I talk to someone?
Sure thing. We’re here to help every step of the way and we’d love to hear from you. Reach out to us at hey@workee.net
