Workee vs Fresha:
stop renting your new clients
Fresha charges $14.95 per bookable team member and takes a one-time 20% commission, minimum $6, on every new client who finds you through its marketplace. Returning clients and clients you bring yourself are free, and that is the whole point. Workee makes your own website produce those clients: three steps, no account, no commission, into the calendar you already use.1
The cheapest new client is the one who books on your own site
A client from the marketplace costs a commission. A client from your own website costs nothing, as long as the booking form lets them through.
A typical booking widget
An account before the calendar
- Clicks Book on your website
- Create an account
- Choose a password
- Open the verification email
- Log back in
- Finally, pick a service and a time
The Workee widget
No account, no password, no app
- Picks a service
- Picks a time
- Name and phone — booked
Every abandoned sign-up on your own site is a client you will meet again later through a channel that charges you for them.
How Workee and Fresha compare at a glance
Fresha publishes its per-seat price, its commission and its full card rate schedule. Workee does not publish a rate card. Pricing is custom, based on your clinic’s needs, with no contracts. Pricing verified 18 October 2026.1
| How each vendor charges |  Booking and marketing for med spas | FreshaMarketplace-led, priced per team member |
|---|---|---|
| Plans and pricing | Workee Pro or Workee Business, quoted per clinic | Independent $19.95/mo for one team member; $14.95/mo per bookable team member on the team plan |
| Commission on new clients | None on any booking | 20% one-time on new marketplace clients, minimum $6 |
| Returning clients | No per-appointment fee | Free; no per-appointment booking fee |
| Digital forms | Digital forms are part of the platform | Included: intake, consent and before-and-after photos |
| ePrescribe | Not offered | Not offered |
| Loyalty | Loyalty rewards and rebooking flows are part of the platform | Add-on, $59.95/mo per location |
| AI features | Jenny, the AI marketing employee, is part of the Workee platform | AI Concierge add-on, $99.95/mo per location |
| Reminders and client messaging | Automated SMS, email and WhatsApp reminders are built in; volume depends on your messaging plan | 100 free texts a month, then $0.02 per text |
| Card processing | Stripe or PayPal rates only. Workee adds no markup | 2.29% + 20c in person; 2.79% + 20c online; 3.30% + 20c keyed |
| Contract terms | Month to month, cancel any time | No minimum commitment, cancel any time |
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Keep Fresha if these describe you
These are real reasons to pick Fresha over Workee. If two or more apply, Fresha is probably the better fit. That goes double for the first one, which is the whole product. None of these is a reason not to run Workee as well.
You need new clients more than you need better operations
The marketplace is the real product. Fresha only charges when it delivers a new client: 20% once, minimum $6, then that client is yours free forever. For a new or under-booked location that is a materially different risk profile from paying for ads.
You are a small team and want the lowest predictable software cost
A three-person spa is around $45 a month before processing, with no booking fees, no contract and no setup fee, and the core booking, POS and client records in the base price.
Compliance matters but you are not prescribing
Fresha states HIPAA compliance plus HITRUST CSF certification on its med spa page, which is stronger than most booking-first platforms at this price.
Choose Workee if you would rather own the client 👉
Bottom line: For a practice that wants to own its clients instead of paying a marketplace commission for them, Workee usually wins. For a new or under-booked location that needs new-client volume more than better operations, keep Fresha.
Keep your website
Your website becomes the booking channel. Workee embeds as a widget (one treatment, a category, or the whole menu), and you decide what appears where from your dashboard.
Booking with no client account
Service, time, name, phone. No sign-up, no password, no verification email. Marketplaces convert because they remove friction; your own site can remove the same friction.
We build the flow with you
We go through how your clinic books (consults, deposits, packages, provider rules), set the flow up with you, and train whoever answers the phone on it.
You do not have to move everything
Fresha can keep the marketplace and the clients it brings you. Workee handles your own site and the follow-up. You are not choosing between the two this month.
An AI front desk that works 24/7
It answers, books and follows up at 2am and on Sundays: win-back for clients who have not returned, birthday offers, seasonal campaigns and rebooking. That is the work that turns a one-off into a regular.
One AI layer for every channel
Lead forms, review requests, SMS, email and Instagram DMs run from one place, rather than a loyalty add-on and an AI concierge add-on priced per location.
🧲
Count what a new client costs you now, then look at your own site.
Bring your booking page and a rough number for new clients per month. Fifteen minutes, and a clear answer on how much of that your own website could be carrying.
🔗
Nobody has to switch. Both keep running.
Each point above is a reason to keep what you run now. Workee can sit alongside it.
All new bookings in the calendar you already use
Workee takes the booking on your website and passes it to the calendar your business already runs on. Marketplace bookings keep arriving where they always did, and nothing ends up double-booked.
Bookings land in the calendar your team already uses
Clients book on your own website, no account needed
Deposits and no-show fees taken at booking
HIPAA and PCI compliant
Running both is a perfectly good end state. If you do want to consolidate later, the steps are below. See the migration steps
Switching from Fresha to Workee
This is the shape of a full migration, and it usually takes four to six weeks, which is one rebooking cycle with both systems still up. The unusual part of leaving Fresha is the marketplace: some of your client list arrived through it. This is the shape of the move; confirm the specifics with Fresha directly.
- 1
Work out how many clients the marketplace sent you
Look at how many of last year’s new clients arrived through Fresha’s marketplace rather than your own website, ads or referrals. That number is what you would be giving up, and it is usually smaller or larger than owners expect.
- 2
Get the client export before you change anything
Ask Fresha for a full client export and confirm in writing which fields it contains and in what format. Do it while the account is active. A client list you cannot retrieve is the most expensive thing to lose in a migration.
- 3
Decide what happens to forms and consent
Intake, consent and before-and-after photos are included on Fresha and Workee does not offer them. If your treatments require documented consent, settle where that lives before you plan a cutover date.
- 4
Run both systems for one full booking cycle
Keep Fresha readable while Workee takes bookings. Four to six weeks covers a typical rebooking interval, which is long enough for the gaps to show while you can still fix them.
- 5
Move the booking link last
Your website, Google Business Profile and Instagram link switch only once the new calendar is populated and your team can work it confidently. If you keep a marketplace listing, decide deliberately which link it points at.
Each of these books differently, and Workee is configured differently for each. Start with the one that looks like yours.
Med spas
Consults and treatment series, with deposits where a no-show costs a room and an injector.
Dental practices
Recall intervals that have to come round on schedule rather than on memory.
Massage therapy
Short repeat cycles, where the next visit should be booked before this one ends.
Estheticians
Solo rooms and small studios, where the booking page is the entire front desk.
Weight loss clinics
Programs booked as a course of visits rather than one appointment at a time.
Wellness businesses
Several practitioners and rooms that both have to be free at the same moment.
Workee vs Fresha: common questions
- Can I use Workee alongside Fresha?
Yes. Workee can run beside an existing platform, handling booking from your own channels, reminders, rebooking and marketing while Fresha keeps the marketplace listing. Some clinics deliberately keep both: one channel they rent, one they own. - How does Fresha make money if there are no booking fees?Three ways: a per-seat subscription at $14.95 per bookable team member, payment processing at 2.29% + 20c in person, and a one-time 20% commission with a $6 minimum on new clients who discover you through the Fresha marketplace. Returning clients and clients you bring yourself carry no commission. Figures quoted from the Fresha pricing page, accessed 18 October 2026.
- Can clients book without creating an account?Yes. Three steps: service, time, name and phone. No sign-up, no password, no verification email. It is the same low-friction booking a marketplace gives, except it happens on your own site and brings no commission with it.
- Do I have to migrate my data to use Workee?No. You can start with booking only: the widget goes on the website, appointments arrive in the calendar the team already uses, and Fresha keeps doing what it does. Moving fully is a separate decision, later or never.
- Will Workee work on my existing website?Yes, that is the normal setup. Workee embeds on the site you already have, whether that is WordPress, Squarespace, Wix, Webflow or something custom, and you choose from your dashboard whether it offers one treatment, a category, or everything.
- Is Workee cheaper than Fresha?Fresha’s subscription is low and easy to price at $14.95 per bookable team member, so the real comparison is the commission plus the add-ons you use, against a Workee quote for the same clinic. Workee publishes no rate card; pricing is custom, based on your clinic’s needs, with no contracts.
- Does Workee have a client marketplace?No, and that is a deliberate difference rather than a gap we are working on. Workee is built to make your own website, ads and client list produce bookings. If you want a directory sending you first-time clients, Fresha does that and we do not.
- What should I ask before signing with either vendor?Four things, in writing: the total for your exact team size, the card processing rate at your monthly volume, how commission is calculated and when it stops, and what a full data export contains if you leave. Any vendor that will not answer the last one is a vendor you cannot leave.
Fifteen minutes, your actual calendar,
and a clear answer.
Comparing Workee and Fresha? Read what customers say on Google
Sources
- Fresha pricing page. Accessed 18 October 2026.
