GlossGenius review pricing, strengths and limits for med spas
GlossGenius is a beauty-first platform with a separate medspa tier: Practice Essentials is $168 a month ($148 billed annually) with charting and medical director sign-off included, and card processing is 2.4% + 15c in person. It does not offer ePrescribe. This review sticks to what GlossGenius publishes.1
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What GlossGenius publishes about its pricing
Every row is quoted from GlossGenius’s own pricing page, accessed 18 October 2026. “Not published” means GlossGenius does not say.
| Item | GlossGenius |
|---|---|
| Beauty entry | Standard - $28/mo ($24 billed annually) |
| Beauty mid | Gold - $56/mo ($48 billed annually), up to 9 staff |
| Beauty top | Platinum - $168/mo ($148 billed annually), teams of 10+ |
| Medspa entry | Practice Essentials - $168/mo ($148 billed annually), EMR tools |
| Medspa top | Practice Advanced - $298/mo ($248 billed annually), unlimited providers |
| Billing unit | Per month per business location; each additional location pays the plan price less 15% |
| Digital forms and charting | Included; medical director sign-off at no extra cost |
| ePrescribe | Not offered |
| Payroll add-on | $40/mo + $6 per seat |
| Reception add-on | $50/mo; AI answering for calls and texts |
| SMS | 500 credits on Practice Essentials, 2,500 on Advanced; overage not published |
| Card processing rate | 2.4% + 15c tap, dip or swipe; 2.9% + 30c online invoicing; no Tap to Pay fee. Instant payout 1.8% |
| Contract terms | 14-day free trial, no card required; "No contracts" stated for multi-location |
Where GlossGenius is strong
You want charting without an enterprise contract
The medspa tiers put EMR-style charting, photo management, consent and free medical director sign-off behind a published $168 or $298 price. Most platforms with that depth make you book a demo first.
You want the card rate on the same page as the plan price
GlossGenius publishes 2.4% + 15c for in-person payments and 2.9% + 30c for online invoices, with no Tap to Pay fee, next to the plan prices. You can total subscription and processing before you talk to anyone.
You value a clean client-facing experience
Booking, deposits, memberships, packages, before-and-after photos and SOAP notes all live in one client profile.
Where GlossGenius falls short
Medspa features sit on a higher tier
EMR tools come with the medspa line: Practice Essentials is $168/mo ($148 billed annually) and Practice Advanced, with unlimited providers, is $298/mo ($248 billed annually).
Each location pays full price
Plans are billed per month per business location, so a second clinic pays the plan price again, less 15%.
No ePrescribe
GlossGenius includes charting with medical director sign-off, but does not offer prescribing; payroll is a separate $40/mo plus $6 per seat.
Running GlossGenius? What Workee adds
Workee runs alongside GlossGenius. These are screens from the Workee app.
Jenny answers and qualifies new enquiries
A lead fills in a form on your website, Jenny asks your qualifying questions in chat and books a time.
Lead forms where Jenny answers questions, qualifies and books new leads- Booking on your own website, no client account
Jenny brings clients back
Welcome messages, rebooking and win-backs show on the Marketing dashboard, and new offer ideas wait in Action Items for your approval.
- Jenny confirms bookings, rebooks after visits and wins back quiet clients by text and email
- Email and SMS campaigns, Google review requests and holiday offers
Deposits and no-show fees on every appointment
Each appointment shows what was paid, and the card on file lets you charge a no-show fee or send a payment link.
- Deposits, no-show fees and cards on file
Leaving GlossGenius what it involves
From GlossGenius’s own help documentation, accessed 19 October 2026.
Your client list
The Account Owner exports the client list as CSV in a web browser, with five fields: name, email, phone, date of birth and banned. Notes come from Support on request.
Records and retention
Forms cannot be downloaded and photos download one at a time. Reports are unavailable once the account is cancelled, so export first.
The full export guide
Every step, in order, with sources.
Compare GlossGenius further
GlossGenius review: common questions
- Is GlossGenius good for med spas?
Its medspa tiers add EMR tools and medical director sign-off at no extra cost, which suits a practice that wants charting without an enterprise contract. It does not offer ePrescribe, and each additional location pays the plan price less 15%. - How much does GlossGenius cost for a med spa?The medspa line is Practice Essentials at $168/mo ($148 billed annually) and Practice Advanced at $298/mo ($248 billed annually). Each additional location pays the plan price less 15%. The beauty and wellness plans from $28/mo ($24 billed annually) do not include the EMR tooling.
- Does GlossGenius do ePrescribe?No. No ePrescribe offering appears on its own pages. Neither does Workee. A prescribing practice needs a separate system with either.
- What does GlossGenius charge to process cards?2.4% + 15c for tap, dip or swipe, and 2.9% + 30c for online invoices, with no extra fee for Tap to Pay. Instant payouts carry a 1.8% fee; same-day payouts Monday to Thursday are free.
- Can I keep GlossGenius and add Workee?Yes. Workee takes bookings on your own website and passes them to the calendar you already run, and Jenny follows up with clients by text and email, so GlossGenius keeps handling the rest. If you later move fully, Workee has its own calendar, payments and client records, and imports your client list from a spreadsheet.
Running GlossGenius today?
See what Workee adds to it.
Sources
- GlossGenius pricing page. Accessed 18 October 2026.
- GlossGenius — How to export your client list. Accessed 19 October 2026.
