Data export guide

How to export your data from AestheticsPro

AestheticsPro publishes no help centre for leaving. Its terms let you export your own data with the software’s tools, price a support-run basic export at $250 for up to 500 client records, and tie the export to your 30-day termination notice. This guide covers what that means and what to ask in writing.1

Get a Demo
Clients, appointments and reports from AestheticsPro saved to an export file
PTC Winner rating
Capterra rating
Google rating
Product Hunt rating
Software Advice rating

What you can export from AestheticsPro yourself

From AestheticsPro’s own help documentation, with sources at the foot of the page. Menu names change; if a path below no longer matches, AestheticsPro support can point you to the current one.

Your data, with the built-in tools

The terms say you can export your data and electronic records yourself using the software’s own utilities. They do not name a menu path or a file format for the client list.

Reports, to Excel

Reports can be filtered by location, criteria and date range and downloaded in Microsoft Excel format. Which reports cover appointments, sales or packages is not listed publicly.

A basic export, run by AestheticsPro

The published price is $250 for up to 500 client records, then 50c per client record over 500. Anything the built-in tools cannot produce, including custom formatting, is billed at development rates that are not published.

Clinical records, as PDF

The terms describe an E-Record Download of your electronic forms, charts and records in PDF, with uploaded photos and documents.

What is not documented and needs asking

AestheticsPro does not publicly document these. Ask support in writing, while your account is still active, and keep the reply.

How each export is run

No public page gives the steps for exporting clients, appointments, sales, packages, gift cards or inventory, or which user role can run them.

Whether the PDF download is included

The terms list the E-Record Download in the same clause as the $250 basic export, without saying whether it is self-service or whether that fee covers it.

What happens after the notice period

AestheticsPro stops holding your data after the 30-day cancellation notice. How long it stays retrievable, and whether it is deleted, is not stated.

Your own contract term

Term length and fees sit on a cover page of your agreement that is not published. Check your signed copy against the public terms.

Leaving AestheticsPro: the steps, in order

Export steps
  1. 1Read your signed agreement
  2. 2Export what you can yourself
  3. 3Ask support what each export contains
  4. 4Settle the account before you leave
  5. 5Give notice and collect the export
  1. Step 1

    Read your signed agreement

    The published terms describe a one-year contract that renews yearly unless written notice is given at least 30 days before it ends, and an early termination fee equal to the rest of the contract after your first 30 days. Find your renewal date first.

  2. Step 2

    Export what you can yourself

    While the account is active, download every report you rely on to Excel, with the widest date range, and use the export utilities for your client data.

  3. Step 3

    Ask support what each export contains

    Open a ticket under Support > Ask the Support Team (Monday to Friday 6am to 5pm, Saturday 7am to 2pm Pacific). Ask for the client export’s fields and format, and whether the PDF e-record download is included in the $250 basic export.

  4. Step 4

    Settle the account before you leave

    Under the terms, AestheticsPro can hold back your data until all fees are paid if you leave early without paying the termination fee or are more than 60 days behind.

  5. Step 5

    Give notice and collect the export

    Export is timed to your 30-day termination notice, and after that notice AestheticsPro no longer holds the data. Give notice in writing, keep the reply, and check the files before the 30 days end.

🔗

You may not need to move everything. Workee can run alongside AestheticsPro.

Workee puts booking on your own website and passes each appointment to the calendar you already run. It adds Jenny, an AI front desk that confirms each booking, follows up after visits to rebook, recovers abandoned bookings and wins back clients who have gone quiet, by text and email. It also gives you lead forms on your website, where Jenny answers questions, qualifies each new lead and books a time, plus email and SMS campaigns, Google review requests, holiday offers and a weekly report on what Jenny did. If you do move fully, Workee has its own calendar, payments (deposits, no-show fees and cards on file) and client records, and imports your client list from a spreadsheet.

See Workee vs AestheticsPro

Related reading

Exporting from AestheticsPro: common questions

Book a Workee demo

Moving off a platform?
Talk it through with us.

cookies

Cookies help us improve your experience.

Learn more.