Data export guide

How to export your data from Vagaro

Vagaro lets the business owner export the customer list and most reports to PDF or Excel, one report at a time. Notes and forms come out per customer. This guide covers what to export, in what order, and what to ask Vagaro before you cancel.1

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Clients, appointments and reports from Vagaro saved to an export file
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What you can export from Vagaro yourself

From Vagaro’s own help documentation, with sources at the foot of the page. Menu names change; if a path below no longer matches, Vagaro support can point you to the current one.

Customer list

Reports > Customers, filter if you need to, then Export to PDF or Excel. Only the business owner can export it. The report carries contact details, birthdate, last visit, memberships, tags, no-shows and your custom fields.

Sales and transactions

Reports > Transaction List shows every sale with items, fees, payment methods and deposit status, and exports to Excel or PDF.

Appointments

The Appointments Summary and Cancellations & No-Shows reports export to PDF or Excel. Each customer’s appointment history can also be downloaded from their profile, one customer at a time.

Packages, memberships and gift cards

The Packages and Memberships reports list every customer package and membership regardless of status. The Gift Card report defaults to outstanding cards, meaning cards with a balance left, and exports to PDF or Excel.

Products and services

Reports > Current Stock exports inventory, but leaves out products that are out of stock. Service and price lists download per employee from Settings > Employee Profiles.

Notes, forms and SOAP notes

Customer notes export to Excel from each customer’s Notes tab, on the web version only. Each form or SOAP template has a Table view of all responses you can download, and single responses download from the customer profile.

What is not documented and needs asking

Vagaro does not publicly document these. Ask support in writing, while your account is still active, and keep the reply.

A one-click full export

Vagaro’s cancellation guide says each report has to be run and exported individually. No single full-account export, or support-assisted export, is described.

How long data is kept after you cancel

Vagaro says reactivating restores your business data and customer list, but publishes no date after which a cancelled account’s data is deleted.

Bulk photos and charts

Photos taken in SOAP notes are stored on Vagaro Drive. A bulk export of photos, forms or SOAP notes across all clients is not described.

One file of all appointments

A single business-wide export of every past and future appointment is not described, only summary reports and per-customer history.

Leaving Vagaro: the steps, in order

Export steps
  1. 1Export the customer list first
  2. 2Run the money reports
  3. 3Export appointments and stock
  4. 4Save clinical records per customer
  5. 5Ask support for what is missing, in writing
  6. 6Cancel last
  1. Step 1

    Export the customer list first

    Sign in as the business owner and export Reports > Customers to Excel. Check the row count against your active client base before you move on.

  2. Step 2

    Run the money reports

    Export the Transaction List, Packages, Memberships and Gift Card reports. Switch the Gift Card report off its default outstanding-only filter if you want the full history as well as live balances.

  3. Step 3

    Export appointments and stock

    Export the Appointments Summary and Cancellations & No-Shows reports for the date range you need, plus Current Stock. Note any out-of-stock products by hand, because the stock report skips them.

  4. Step 4

    Save clinical records per customer

    Download each form or SOAP template’s response table, then export notes per customer from the web version. List the clients whose photos sit on Vagaro Drive and ask support how to get them out.

  5. Step 5

    Ask support for what is missing, in writing

    Send Vagaro one message listing what you could not export (bulk photos, all appointments in one file, how long your data is kept), and keep the reply.

  6. Step 6

    Cancel last

    Only the account owner can cancel. Vagaro recommends exporting sales data and the customer list first; if you forget, you have to reactivate the account to get reports back.

🔗

You may not need to move everything. Workee can run alongside Vagaro.

Workee puts booking on your own website and passes each appointment to the calendar you already run. It adds Jenny, an AI front desk that confirms each booking, follows up after visits to rebook, recovers abandoned bookings and wins back clients who have gone quiet, by text and email. It also gives you lead forms on your website, where Jenny answers questions, qualifies each new lead and books a time, plus email and SMS campaigns, Google review requests, holiday offers and a weekly report on what Jenny did. If you do move fully, Workee has its own calendar, payments (deposits, no-show fees and cards on file) and client records, and imports your client list from a spreadsheet.

See Workee vs Vagaro

Related reading

Exporting from Vagaro: common questions

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